International patient support
Confidential guidance · No obligation · Response within 24 hours
Confidential guidance · No obligation · Response within 24 hours
Last Updated: 21 Aug 2026
At MediBridge, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, submit an enquiry or use our medical travel coordination services.
Depending on how you interact with MediBridge, we may collect:
If you choose to share information relating to your treatment enquiry, this may include medical reports, diagnostic records, treatment history, prescriptions, scans or other health-related information.
You should only provide medical information that is relevant to your enquiry and treatment coordination.
When you visit our website, we may automatically collect certain technical information, such as:
We may use the information you provide to:
MediBridge acts as a coordination and support service. Medical diagnosis, treatment decisions and clinical recommendations are made by qualified healthcare professionals and healthcare institutions.
We may share relevant information with third parties when necessary to coordinate your requested services. This may include:
We only aim to share information that is reasonably necessary for the relevant purpose.
We do not sell your personal information to third parties.
Medical information is sensitive and will be handled with appropriate care.
If you submit medical records or health information through our website or communication channels, you understand that the information may need to be shared with relevant healthcare providers or specialists to respond to your enquiry and coordinate your treatment journey.
MediBridge does not independently diagnose medical conditions or determine treatment suitability.
Our website may use cookies and similar technologies to:
You may be able to control or disable cookies through your browser settings. Some website functions may not work correctly if certain cookies are disabled.
You may be able to control or disable cookies through your browser settings. Some website functions may not work correctly if certain cookies are disabled.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, maintain appropriate records, resolve disputes or comply with applicable legal obligations.
The retention period may vary depending on the type and purpose of the information.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
To make a privacy request, please contact us using the details below.
Our website may contain links to third-party websites, including hospitals, healthcare providers, travel services or other resources.
MediBridge is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Our services are intended for individuals seeking medical travel or wellness-related assistance. We do not knowingly collect personal information from children without appropriate consent or involvement of a parent or legal guardian.
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
If you have questions about this Privacy Policy or how your information is handled, please contact MediBridge:
Email: [Privacy Email]
Phone: [Phone Number]
Address: [Business Address]
For privacy-related enquiries, please include enough information for us to understand and respond to your request.
MediBridge provides medical travel coordination and support. We do not provide medical diagnosis or treatment through this website. Any medical advice, diagnosis, treatment recommendation or clinical decision should be obtained directly from a qualified healthcare professional.
